xoqra.com · Payment Information

💳 PAYMENT INFORMATION

Simple, secure checkout

We offer trusted payment methods and transparent shipping — so you can shop with confidence, anywhere in the world.

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Shipping fees (any goods)

Under $50 USD → $10 USD flat rate
$50 USD or more → FREE shipping worldwide

Applies to all products, no exceptions. Final fee shown at checkout.

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We deliver to

🇦🇺 Australia 🇨🇦 Canada 🇺🇸 United States (USA) 🌐 Rest of World

Global shipping with reliable carriers — your order, delivered.

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Standard delivery time

7–15 business days after dispatch.
Processing: 1–3 business days. Tracking included for every order.

Weekends & public holidays excluded. You’ll receive tracking via email.

💳 Accepted payment methods

xoqra.com supports major payment providers. You can pay with Visa, Mastercard, American Express, Discover, JCB, UnionPay, Apple Pay, and Google Pay. Simply select your preferred option at checkout and follow the on-screen instructions.

🔒 Secure processing

All payments are handled over encrypted connections and processed in line with PCI-DSS requirements. Card details are transmitted securely and are not stored on our servers. In some cases, your bank may ask you to complete an additional 3D Secure step, such as entering a one-time code or confirming the transaction in your banking app.

📧 Order confirmation

Once your payment has been authorised, you will receive an order confirmation email with your order number and summary. If it does not appear in your inbox, please check your spam or junk folder. For any issues, contact us at [email protected].

⚠️ If your payment is declined

  1. Place a new order.
    Declined payments cannot be reactivated. To continue, please submit the order again.
  2. Review your card details.
    Check that the card number, expiry date and security code (CVV/CVC) have been entered correctly.
  3. Contact your card issuer.
    Your bank may block or refuse certain transactions for security reasons. They can provide more information and help you approve the payment.
  4. Try another payment option.
    If the issue continues, you can use a different card or another supported payment method at checkout.

If you require further assistance with a payment or have questions about billing, shipping, or your order,
please contact our customer support team at [email protected].


© xoqra.com — Premium goods, worldwide shipping. Free shipping over $50 USD to Australia, Canada, USA, and Rest of World. Delivery: 7–15 business days.